West Managed Technology Services (MTS)
West Managed Technology Services offers a wide range of hosting and managed services solutions for law firms of all sizes. We understand the practice and business of your firm, as well as your specialized needs for hosting and managed services. Our solutions offer your firm higher levels of security and redundancy and enhanced systems performance at an affordable monthly rate.
Partnering with Thomson West puts at your disposal services levels, support and facilities that are unmatched in the legal industry-the very same resources that serve Westlaw and our other worldwide information and software businesses.
Key Benefits
West Managed Technology solutions enable your firm to:
- Ensure access and security of your firm's mission-critical information and applications
- Host your data in a world-class data center
- Reduce downtime for system maintenance
- Free up valuable IT resources to focus on strategic business initiatives
- Leverage best-of-breed practices in IT operations and change management
Service Offerings
Hosting Services
Our world-class hosting facility includes over 90,000 square feet of critical high-density raised floor space, utility-service-independent power capacity, hardened security features, and unparalleled redundancy for critical systems.
Our hosting services include:
- Business Continuity Services: we provide a warm or hot back-up site for your firm's key applications and data leveraging best-of-breed replication tools that provides for high availabilities and roll-back
- Co-location Sites: leverage our world-class data center, managed services, and staff expertise in design, change management, and operations for some or all of your firm's critical systems.
Managed Services
Leverage Thomson West's professional support and best practices while helping to free up valuable resources to focus on strategic business initiatives for the firm. Our Managed Services include implementation services, platform support, network management, and security services.
West's Managed Services allow your firm to achieve the following benefits:
- higher levels of security and reliability for the firm's IT environment
- improved operating costs and ROI
- more efficient management of IT staff
- enhanced systems performance
- less downtime and better customer service