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Westlaw Solo® Support
Specialized support services designed with
solo practitioners in mind.
West is committed to helping you take full advantage of your Westlaw subscription. As our valued customer you’ll receive:
- the dedicated expertise of a Inside Account Manager – one of our skilled attorneys who will teach you the tips and tricks to minimize your search time and maximize your results.
- the satisfaction of working with someone who knows the law, knows West – and above all, knows you.
To contact your Inside Account Manager, simply
call 1-800-WESTLAW and select menu option #4.
 Request more information or schedule a training session
Learn new skills or brush up on old ones
If you prefer, try our free, Web-based tutorials. You
can take as many lessons as you want, in any order, at your own pace. At the end of each lesson, you’ll be invited to ask questions and provide feedback on the course. Why wait? Choose a lesson and learn more about Westlaw today!
View available online tutorials
Get help with specific legal research questions
When you’re facing a legal research challenge, a
West Reference Attorney can help you locate the information you need on Westlaw or West CDROM. Our bar-admitted attorneys are experts at helping customers formulate queries to retrieve exactly the information they need. Best of all, West Reference Attorneys are available at no additional cost – all day, every day. Simply dial 1-800-WESTLAW and select menu option #1.
Send an email to West Reference Attorneys
Manage your account online
Save time and get complete account information
using My Account, a free Web-based service from West. Many routine account management activities that used to require a phone call can now be handled at your convenience through this secure, easy-to-use website.
More information about My Account
Pay your Westlaw bill automatically
Take full advantage of your credit card’s loyalty program while better managing your firm’s cash flow with the West Credit Card AutoPay program. Your Westlaw usage will be automatically charged to your credit card on a monthly basis. Download the authorization form from MyAccount, or call 1-800-WESTLAW and select menu option # 2 to speak with a Customer Service Representative.
Request more information about Credit Card AutoPay
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