Westlaw Support Services

Designed with solo practitioners in mind

West understands the needs of solo practitioners and we're committed to helping you take full advantage of your Westlaw subscription.

As our valued customer, you'll receive:

To contact your Inside Account Manager, simply call 1-800-WESTLAW and select menu option #4.

Request more information or schedule a training session

Learn new skills or brush up on old ones

If you prefer, try our free, Web-based tutorials. You can take as many lessons as you want, in any order, at your own pace. At the end of each lesson, you'll be invited to ask questions and provide feedback on the course. Why wait? Choose a lesson and learn more about Westlaw today!

View available online tutorials

Get help with specific legal research questions

When you're facing a legal research challenge, a West Reference Attorney can help you locate the information you need on Westlaw or West CD-ROM. Our bar-admitted attorneys are experts at helping customers formulate queries to retrieve exactly the information they need. Best of all, West Reference Attorneys are available at no additional cost – all day, every day. Simply dial 1-800-WESTLAW and select menu option #1.

Send an email to West Reference Attorneys

Manage your account online

Save time and get complete account information using My Account, a free Web-based service from West. Many routine account management activities that used to require a phone call can now be handled at your convenience through this secure, easy-to-use website.

More information about My Account

Pay your Westlaw bill automatically

Take full advantage of your credit card's loyalty program while better managing your firm's cash flow with the West Credit Card AutoPay program. Your Westlaw usage will be automatically charged to your credit card on a monthly basis. Download the authorization form from MyAccount, or call 1-800-WESTLAW and select menu option # 2 to speak with a Customer Service Representative.

Request more information about Credit Card AutoPay

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Helpful Westlaw User Guides

Personalizing Your State Page This quick reference guide assists you in personalizing your state page based on the contents of your WestlawPRO plan and the features you use most often on Westlaw. Westlaw at a Glance This guide explains how to do basic tasks on Westlaw, such as searching for and retrieving documents, and checking your citations in KeyCite. Searching Cases on Westlaw This quick reference explains how to search cases in databases in your WestlawPRO plan using either the Natural Language or Terms and Connectors search methods. KeyCite® at a Glance This guide describes the KeyCite citation research service, including the KeyCite status flags, depth of treatment stars and quotation marks. It also explains how to access KeyCite and shows sample KeyCite results, including a graphical view of direct history. Using KeySearch® in westlaw.com This piece provides step-by-step instructions for creating and running a search in the KeySearch feature on westlaw.com. ResultsPlus® This reference explains the benefits of ResultsPlus, a tool that automatically suggests analytical materials related to your search topic. Retrieving Statutes and Regulations on Westlaw This reference card describes how to retrieve a statute on Westlaw by citation from the search center, using the Table of Contents service and field restrictions. It also shows how to browse statutes like a book, retrieve all sections of a statute and check citations in KeyCite. Discovering Quickview+® This quick reference piece explains how to use QuickView+, the Westlaw billing and reporting service that allows designated personnel to track Westlaw usage and charges under the WestlawPRO plan.

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Call for more info

1-800-WESTLAW

(1-800-937-8529)