Westlaw Support
West, a Thomson business
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Westlaw® Password and Administrative Support

Manage Your Westlaw Passwords

On the web – My Account
You can review your organization's password list, order Westlaw passwords for new users, change or deactivate existing passwords, and request replacement password cards online anytime with the My Account features on this site. (Registration required)

Manage your account online

Already a My Account user?

By Phone

Call 1-800-328-4880 (M-F, 7 a.m. to 7 p.m. CST)


Change an Existing Westlaw Subscription

If you want to switch pricing plans, order additional services, or make other changes to your Westlaw subscription, you can contact a West customer service representative. (Please include your 10-digit West account number in all correspondence.)

By Phone

Call 1-800-WESTLAW (1-800-937-8529)

By E-mail

Send an e-mail to West Customer Service