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West km® White Papers
A Brief Practical Introduction to Taxonomies
This paper addresses the practical considerations of setting up a taxonomic document retrieval system, particularly in a law firm setting.
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West km 2.0: Classifying Document Collections with CaRE
Learn how West km 2.0 provides powerful new knowledge management capabilities to guide researchers through large research collections and improve the accuracy of document retrieval.
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Leveraging Intellectual Capital: Evaluating the Benefits of Knowledge Management
Kingsley Martin, a legal-technology expert, lays out the business case for knowledge management and provides a framework for ROI analysis in this white paper.
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West km: Measuring the Benefits (Executive Summary)
In this three-page document, Kingsley Martin summarizes the "hard" and "soft" benefits of West km from a high-level business perspective.
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West km FAQ: Cost Recovery and Cost Justification
In question-and-answer format, this white paper explains how West km's pass-through billing mechanisms can be used to offset its cost. Also included are guidelines for measuring ROI.
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